NIBE VIP Installers

NIBE VIP Installers are installers that have met the following criteria:

• Attended the NIBE Foundation Course and NIBE Intermediate Course
• Have fitted at least 1 NIBE Heat Pump
• Are able to offer a 5 year guarantee on all NIBE heat pumps
• Are MCS Registered and are, therefore, able to offer grants on NIBE Products
• Have signed up to the NIBE Codes of Practice

The NIBE Codes of Practice are as follows:

1. The VIP Installer will be the point of contact with the customer
2. Perform professionally, competently and responsibly
3. Comply with all relevant UK regulations, standards and codes of practice
4. Install and commission all NIBE equipment in accordance with all NIBE's installation manuals and procedures
5. Complete Benchmark check list for NIBE heat pumps
6. The operation of the heat pump and system controls are fully demonstrated to the customer
7. Registered NIBE heat pump installation on NIBE website
8. Reply to customer enquiries in relation to NIBE products in a quick and proficient manner
9. Keep up to date with developments in the NIBE product range and UK plumbing and heating industry

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