ISO-certificates & policies

NIBE is ISO 9001- and ISO 14001-certified.

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High quality shall always be the hallmark of NIBE products and services and, as such, constitute one of the determining factors behind the customer’s decision to buy.

Customer demands and expectations with regard to NIBE products and services shall always be met and, if possible, exceeded. Customers shall enjoy peace of mind, secure in the knowledge that the promises and undertakings made by NIBE and NIBE employees will always be honoured.

The quality management system must be continuously improved on the basis of new experiences and any variances or weaknesses identified. There shall always be clearly stated quality targets relating to product quality, delivery reliability and customer satisfaction – and the company’s performance in relation to these targets shall be followed up on a continuous basis.

From the time they are initially recruited, all employees shall be kept informed about the NIBE Quality Policy and the company’s quality targets at all times, and they shall receive regular training to ensure that they remain constantly aware of the importance of these factors.

Quality is the responsibility of all NIBE employees.

 

Download Quality policy (PDF-format)

Goal

NIBE AB aims to lead the industry as regards environmental issues.

Responsibility

The managing Director has overall responsibility for ensuring that the company complies in full with relevant environmental legislation and regulations.

Environmental responsibility is a concern for every NIBE employee.

The employee’s participation in the environmental responsibility has to be secured by education and information.

Production

The company will make environmental adaptation in the production, use and final disposal of its products means of competition.

The company will accord high priority to the efficient use of electricity and water and to effective and non-polluting combustion.

The company’s environmental work will extend to encouraging environmental awareness among its suppliers and contractors.

Manufacturing plants

Manufacturing will comply with both current and anticipated environmental requirements.

This is part of the company’s process of continuous improvement and its work to prevent polluting emissions that together will create at platform for establishing environmental targets. There will, however, be no destruction of capital asset.

Information

Information to employees, customers, suppliers, authorities and public will be open, objective and correct.

Recycling

The company shall strive to use recyclable packaging materials, to recover and recycle waste from its own operations wherever possible, and to work towards a transition to recyclable products.

 

Download Environmental policy (PDF-format)